DC Cargo Mall

Shipping Information:
DC Cargo Mall prides itself on fast efficient shipping. We try to ship all stock products within 24 hrs. and custom orders within 3-5 business days. Remember to allow adequate time for shipping. Shipments are F.O.B. Brooklyn NY or applicable  warehouse. We generally ship all products via UPS Ground. Quicker shipping is available at an additional charge.



Oversize or heavy weight products not able to ship via    UPS will ship via an LTL carrier of DC Cargo Mall's  choice    unless the customer specifies otherwise.

Customer pickups are welcome but it is the driver's responsibility    to secure the load.

Freight Charges:
Any quote of freight charges by a salesperson or customer service rep is an estimate only and may vary at the time of delivery.

Merchandise Damaged In Transit:
Check shipments immediately upon receipt. Note any damage when signing for your shipment. Do not return goods damaged in transit to us. Do not destroy packing materials. Notify the transportation company, UPS, Post Office, or Motor Carrier immediately. They will pick up    the merchandise and packing materials for inspection & settlement of your claim. DC Cargo Mall can assist you when filing damage or loss claims with carriers, but cannot become directly involved in the claims process. Our liability for damage in transit ceases when the carrier receives    the shipment from us.

Shortages:
Check shipments upon receipt. Report errors within 7 days. Obtain a damage or shortage notation on the carriers receipt. We can assist you when filing claims against carriers, but our liability ceases when the carrier receives the    merchandise.

Returning Goods:
If for any reason a return is necessary, please    advise us of the reason for the return.  A return    authorization must be obtained before returning product.  A restocking charge may be issued if your order has been    filled correctly.  Shipping charges are not refundable.

Cancellations:
Any cancellation is subject to our approval. A restock charge may apply to specials, non-stock or production    items if cancelled.

Defective Material:
Our liability is limited to the value of the defective material. Claims for damages or expenses resulting from the use of any product furnished by or through us are not allowable. Freight charges are not covered under warranty    policies.



Pricing: All prices are subject to change    without notice.

Technical Assistance:
Any technical assistance provided to the Buyer by DC Cargo Mall with respect to the use of equipment or supplies furnished to the Buyer shall be without charge. DC cargo Mall assumes no obligation or liability for any such advice, or for any results that may occur as a result of such advice. The Buyer shall have sole responsibility    for selection and specifications of the equipment & supplies appropriate for the end use of such equipment and supplies.

Use of this Website:
This site and all of its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, except as noted above, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents    of this Site.