DC REWARDS FAQS
DC Rewards is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled.
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.
By going to the DC Rewards dashboard.
Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Once you have redeemed points for a voucher, enter the voucher number in the Promo Codes section on the cart or checkout page.
No. Go ahead and earn as many as you can!
Every dollar you spend on merchandise counts towards point earning. Shipping costs are not included.
Currently, the only type of reviews that can earn points are product reviews. Site reviews and customer service reviews do not earn points. Also, we can only reward reviews that are submitted in response to an email request. Reviews submitted directly on the site do not earn points.
Currently, only online purchased earn rewards. If you wish to earn on orders submitted via phone, please talk to our customer service team.
Approved: These points can be redeemed on rewards immediately
Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
- Opens in a new window.